We’ve all seen, and most likely read, those articles that proclaim “30 hacks to improve workplace productivity” with gems such as ‘delegate’ ‘outsource’ and ‘gamify’ as the holy grail of solutions. But let’s face it, delegating takes time and planning, and really, who the hell has enough staff right now to give the work to?…
It’s that time of the year again…planning, thinking about what you’d like to achieve and feeling like it’s all possible as the whole year stretches out in front of you. I love it! The infinite possibilities that beckon. On New Year’s Day a friend of mine and I share via SMS what our two words…
‘Sticky’ or repeat customers are the pot of gold in your business. So you’ve accomplished the tough job of obtaining a client, you’ve wooed them, educated them and built enough trust that they’ve decided to invest in your products or services. It would be madness to let them purchase just once after all that effort!…
The rapid rate of information technology deployment is one of the great transformations of the 21st century. Throughout history technology are deployed to do repetitive and information based tasks. When this happen the human skills associated with those tasks get rapidly devalued. They become worth less. A great example I read about recently is the…
