About Kylie Harker

Squirrel Business Solution's founder, Kylie Harker, is a Melbourne based consultant who assists business owners find and implement the best fit CRM and other systems for their business. Squirrel focus on four core principles: integrating your systems, streamlining your processes, enhancing your customer experience, and unlocking the value of your data.

27 04, 2015

10 Reasons Why Zoho CRM Is Perfect for the Property Industry

By | Posted on 27 April 2015 | CRM,Software Reviews

Residential and commercial real estate professionals face unique challenges when it comes to choosing a customer relationship management (CRM) system. Here’s 10 reasons why Zoho CRM software stands out as an ideal choice. Centralised database management means each agent and business member can share/view customer information, review historic email and phone communications and record relevant…

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02 03, 2015

Why mumpreneurs love cloud computing

By | Posted on 2 March 2015 | Cloud Business,CRM

What is a Mumpreneur? A woman who combines running a business enterprise with looking after their children, and they are on the rise in Australia. Research undertaken by BankWest has found that women are starting businesses at twice the rate of men and Kimberly-Clark found that 70% of women have considered pursuing a business idea since having…

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16 02, 2015

Why Australian Businesses Must Have a CRM System

By | Posted on 16 February 2015 | Business Strategy,Cloud Business,CRM

Cloud based CRM software is really a buzzing topic of late.  It used to be that I’d mention CRM in a sentence and people would ask ‘What’s CRM stand for?’ Now business owners are beginning to understand how to access and use digital technologies to facilitate their growth. Awareness has skyrocketed with people searching for…

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04 01, 2015

Ready, Set, Go!

By | Posted on 4 January 2015 | CRM,Sales Strategy

It’s that time of the year again…planning, thinking about what you’d like to achieve and feeling like it’s all possible as the whole year stretches out in front of you.  I love it! The infinite possibilities that beckon. On New Year’s Day a friend of mine and I share via SMS what our two words…

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22 12, 2014

3 Ways To Build Your Business By Repeat Customers

By | Posted on 22 December 2014 | Business Start-Up,Sales Strategy

‘Sticky’ or repeat customers are the pot of gold in your business. So you’ve accomplished the tough job of obtaining a client, you’ve wooed them, educated them and built enough trust that they’ve decided to invest in your products or services. It would be madness to let them purchase just once after all that effort!…

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14 12, 2014

Why Does My Business Need CRM Software?

By | Posted on 14 December 2014 | CRM

What motivates a business to consider Customer Relationship Management (CRM) software and how do they choose a successful solution? Many businesses look to CRM software solutions to address sales accountability tracking, to deliver key reporting metrics or maybe customer service deficiencies. Quite often the motivation is not a pro-active move, but rather a reactive one…

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01 12, 2014

6 Reasons To Consider A Mobile CRM System

By | Posted on 1 December 2014 | Cloud Business,CRM,Productivity Apps,Sales Strategy

Looking to boost sales productivity, improve lead follow ups and maximise your opportunities? Here’s six reasons you should consider working with a mobile sales CRM solution. Reason # 1 Your sales teams get to become more personal than ever before. They get access to up-to-date contact, account and product information, making it so much easier…

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29 10, 2014

How To Get Paid Faster With Less Effort

By | Posted on 29 October 2014 | Business Tools,Sales Strategy

With EFTPOS not being available for use with online purchasing, where do small businesses turn to acquire online payment facilities? Credit card processing is a complicated business – a lot of information needs to be transferred in a matter of seconds between your customer’s browser, their bank, your site, your payment gateway and your bank. Sounds…

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05 01, 2014

Introduce Cloud Hosted CRM Software For Flexibility

By | Posted on 5 January 2014 | Media releases

As employers struggle to motivate, manage and retain their Gen Y workforce, Kylie Harker, consultant at Squirrel Business Solutions suggests employers consider adopting technology that allows for flexibility in the workplace. “Employers must adapt to a new era of leadership, Gen Y value their independence so why not be flexible and introduce cloud based systems to allow…

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